Overview
All orders are dispatched from our warehouse and production facilities located at 27 Dobson Street West, Ashburton, New Zealand.
Orders are currently shipped daily via Post Haste Couriers.
Postage is currently free on all website products throughout NZ.
Bulk quantities, and wholesale amounts will incur shipping costs on application
Dispatch Time
Once your order is received please allow 24-48 hours during business days for us to pack and dispatch your order.
If your order is placed over a weekend, this will be dispatched on the Monday, or first business day after a long weekend.
Shipping Time
Please allow up to 5 business days for your order to reach you, once it has been dispatched and collected from our warehouse.
Tracking Your Order
All orders are sent via tracked courier. An e-mail will be send with tracking details once the order has been dispatched.
Please let us know if you require your tracking details and they haven’t come through after your order has been confirmed as completed.
Need further help?
Contact us at office@bio-oils.co.nz for questions related to shipping.